Who we are
Our website address is: https://www.genuinegds.com.au
We are committed to the protection of your privacy whilst using our website. This notice is provided to explain our online information practices along with the choices that you have to provide your information and how your information is used by Genuine Garage Door Solutions.
Collection of Information
Online Enquiry Form
When visitors complete an online enquiry form on the site we collect the data shown in the enquiry form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
When completing an online enquiry form you will be asked to provide specific personal information in order for our staff to make contact with you reqarding your enquiry.
You will be asked to provide the following details:
- Name
- Phone Number
- Email Address
When you complete an online enquiry form in order for our staff to be able to contact you regarding your enquiry your name, phone number and email address is required as a minimum.
The Use Of Information
The information the you provide when you complete an online enquiry form will be used to provide customer service to you at the time of completing the enquiry form.
Any information that you have provided to Genuine Garage Door Solutions will not be shared to other parties without your permission, unless it becomes necessary to share this information in order to take action, investigate or prevent illegal activities such as suspected fraud, or as otherwise required by law.
What rights you have over your data
If you have have completed an online enquiry form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Cookies
When you visit our website we may use cookies to help your experience on our website. A cookie is a small file that our website may place on your computer as a tool to remember your preferences or selections when using our website. If you wish not to use cookies whilst using our website, you may select this option in your browser settings.
